Residential Services

We are proud to have served the Windsor Community for more than 4 decades. If you are a resident or current customer, we have made it easy for you to get the information you need on our trash removal procedures and services.

Trash Barrel Information
Special Item Pickup

Windsor Sanitation has the trucks, equipment, and experience to safely and effectively remove trash from a neighborhood. Our pick-up routes are mapped to maximize efficiency and save our customers money.

Beyond the weekly barrel collection, we also offer hand pick up services for bulky items, appliances, and electronics as well as bulk yard waste and leaf bag collection. For more details, check out our Special Item Pickup section.

We also have dumpster rentals for home improvement projects. These dumpsters range from 8 to 30 cubic yard sizes and are perfect for home and estate clean-ups and clean-outs as well as renovation projects, extra large or heavy bulky items, tires and demolition debris. Only Windsor and Bloomfield residents can order eight-yard dumpsters

Call us at (860) 688‐3955 for Windsor residents to get a free quote on curbside pickup or information on our other services.

Trash Barrel Information

You have been provided with one (96 gallon) barrel. Windsor sanitation will also provide a (65) gallon trash barrel instead of the (96) gallon barrel upon request. Trash will be collected once a week on your designated collection day*.

Place the barrel on the sidewalk or in front of the curb by 7 AM** Handles facing the house, arrows facing the street

Allow 2 ft. distance from objects such as mailboxes, telephone poles, fire hydrants and other barrels. With the lid properly closed, the barrel will be windproof and secure from animal tampering.

Remember, the barrel belongs to Windsor Sanitation and is provided for your use. Please care for it as you would your own property. Please refrain from writing anything on these barrels, or putting any labels, stickers, etc. on them as well. You are responsible for a damaged or lost barrel, beyond what is considered normal wear and aging.

For normal wear and tear barrel replacement, a new barrel will be provided at no cost in exchange for the damaged barrel.

If your trash barrel is reported lost or stolen an $85 fee will be charged and unless a copy of an official police report is presented to us you will continue to receive this fee annually. Any theft found will be prosecuted to the full extent of the law. Recycle barrels are a one-time $85 fee. A permanent second barrel is available upon request.

If you move, please call the office at (860) 688‐3955 so we will know to retrieve the barrel. Do not take barrels with you upon moving, or you will be charged.

There will be a re-delivery surcharge of $25.00 charged to your account if payments are not received by your due date and your barrel is taken away. Payments and surcharges must be made before barrel(s) will be returned.

There is a $35.00 charge for returned checks. 

Holiday Schedule - 2024

NEW YEARS DAY - Pickups will be one day behind.

MEMORIAL DAY - All pick-ups will be one day behind

INDEPENDENCE DAY - Monday - Wednesday Regular Schedule. Thursday - Friday will be one day behind

LABOR DAY - All pick-ups will be one day behind

THANKSGIVING -
Monday thru Wednesday - regular schedule
Thursday & Friday pickups will be one day behind

CHRISTMAS DAY - 
Monday thru Tuesday - regular schedule
Wednesday thru Friday pickups will be one day behind

** Per Town of Windsor Ordinance (Chapter 8 Section 8‐5 (b)& 8‐6 (b)) DO NOT PLACE ANY ITEMS OUT FOR COLLECTION PRIOR TO 6 p.m. OF THE DAY PRECEDING YOUR SCHEDULED PICK-UP.

Special Item Pickup

Bulk Collection

CERTAIN ITEMS ARE SUBJECT TO A FEE

Once a month, on your pickup day, you can place up to 5 LARGE ITEMS for curbside pickup. PLEASE NOTE: YOU MUST CALL BY NOON OF THE FRIDAY PRIOR TO BULK DATE (860) 688‐3955 to notify our office of your ITEM list before noon on the Friday before bulk pickup week.

We will confirm with you the next eligible pick-up day and schedule the proper trucks. You will receive a confirmation number, this will ensure that your order is put on the bulk list.

A BULK ITEM is oversized, which means it does not fit in the trash barrel and includes things like:

  • Furniture
  • Carpets (rolled, no longer than 6 ft. length)
  • Large Toys
  • Tree Branches and Bundles of Tied Brush (4 ft. length)

Some BULK ITEMS include an additional disposal charge. These are FEES imposed by Trash Processing Vendors, which we do not control. Windsor Sanitation is always on your side to try to find the best possible rates for our valued customers. A few examples of items that require an extra charge include (but not limited to):

  • Mattresses
  • Box Springs
  • Wooden Doors
2024 Bulk Collection Schedule
  • January - Week of Jan. 8th on your P/U day
  • February - Week of Feb. 5th on your P/U day
  • March - Week of Mar. 4th on your P/U day
  • April - Week of Apr. 1st on your P/U day
  • May - Week of May 6th on your P/U day
  • June - Week of June 3rd on your P/U day
  • July - Week of July 8th on your P/U day
  • August - Week of Aug. 5th on your P/U day
  • September - Week of Sept. 9th on your P/U day
  • October - Week of Oct. 7th on your P/U day
  • November - Week of Nov. 4th on your P/U day
  • December - Week of Dec. 2nd on your P/U day

Appliance and Metal Collection

METAL ITEMS fall under their own special category of trash removal, and MUST BE left outside the barrel. This will help us identify and properly dispose of metal debris under state and federal code and regulations.

METAL pickups are available EVERY WEEK on your normal trash day, but you MUST CALL the office at least 24 hours in advance of your collection day to get on the list. Examples of the metal items include:

  • Pipes
  • Metal Tools
  • Appliances

E-Waste Collection

This includes much of today’s technology and dated electronics that, if thrown out with the other trash, could contribute to damaging and polluting our environment.

There will not be a charge for many E-Waste ITEMS, but you still MUST CALL 24 hours in advance of your collection day to get on the list. Pickup is available once a week on your regularly scheduled day. Acceptable items include:

  • TVs and Monitors
  • Computers
  • Printers

Leaf Collection

Leaf pick-up dates are October 24th - December 16th, on your pick up day please do not use plastic bags.

Miscellaneous Household Items Pickup

Please call 48 hours prior to your pick-up day.

Special Collections

Two times a year, Windsor Sanitation offers special pickups to celebrate the seasons and show our support for Environmental Awareness and Preservation.

  • Spring Clean Up during Earth Day Week on your collection day. We will be picking up all paper recycle bags of yard waste on (Earth Day) April 22nd thru April 26th, 2024.
  • Christmas Tree Recycling is the 3rd full week in January on your collection day. Please do not put your tree in a plastic bag or wrapping. January 15th thru January 19th, 2024.